By taking out our Replacement Vehicle insurance, sometimes called Guaranteed Hire Policy, customers will be assured of a courtesy car and for a period of time that suits their needs following an incident or accident to their vehicle.
In the event that customers are unable to use their vehicle following an accident or theft they may find they are having to pay car hire costs which they may then have to reclaim at a later date. Our policy covers those costs of hiring a vehicle, also known as a courtesy car, following a valid insurance claim on a customer’s motor policy.
Nobody wants to be without a vehicle following an accident or incident which means the vehicle is either written off – say through theft – or needs extensive repair. But can customers be certain that comprehensive motor policies will provide a courtesy vehicle? Can customers be sure what type of vehicle they will receive and for how long?
Comprehensive motor insurers vary in what they offer. Some offer no courtesy vehicle option, and some will require an additional premium for the provision of a courtesy vehicle.
We have a wide range of policy options available to cover the type of vehicle and the amount of time customers can use it following a valid motor insurance claim.
We have a nationwide network of providers who will be able to provide the category of vehicle customers select, and it will be available to use for the chosen period. Our claim process is available 24/7 every day of the year and aims to minimise the inconvenience suffered. We want to get your clients back on the road as soon as possible.