Privacy Policy

Important notice for Financial & Legal policyholders

Our Data Protection – Privacy Notice contained within our all our policy wordings has changed.  From the 25 May 2018, the following Privacy Notice is applicable to all current and new Financial & Legal policyholders:

Data Protection 

We act as the Data Controller. How We use and look after the personal information is set out below. 

Information may be used by Us, agents and service providers for the purposes of insurance administration, underwriting, claims handling or for statistical purposes.  The lawful basis for the processing is that it is necessary for Us to process Your personal information to enable the performance of the insurance contract, to administer Your policy of insurance and/or handle any insurance claim You may submit to Us under this policy. The processing of Your personal data may also be necessary to comply with any legal obligation We may have and to protect Your interest during the course of any claim. 

What we process and share

The personal data You have provided, We have collected from You, or We have received from third parties may include Your: 

  • Name; date of birth, residential address and address history.
  • Contact details such as email address and telephone numbers.
  • Financial and employment details.
  • Identifiers assigned to Your computer or other internet connected device including Your Internet Protocol (IP) address.
  • Health or criminal conviction information.
  • Vehicle or household details.
  • Any information which You have provided in support of Your insurance claim. 

We may receive information about You from the following sources: 

  • Your insurance broker.
  • From third parties such as credit reference agencies and fraud prevention agencies.
  • From insurers, witnesses, the Police (in regards to incidents) and solicitors, Appointed Representatives.
  • Directly from You. 

We will not pass Your information to any third parties except to enable Us to process your claim, prevent fraud and comply with legal and regulatory requirements.  In which case We may need to share Your information with the following third parties within the EU: 

  • Solicitors or other Appointed Representatives.
  • Underwriters, Reinsurers, Regulators and Authorised/Statutory Bodies.
  • Fraud and crime prevention agencies, including the Police.
  • Other suppliers carrying out a service on Our, or Your behalf. 

We will not use Your information for marketing further products or services to You or pass Your information on to any other organisation or person for sales and marketing purposes without Your consent. 

Data Retention

We will hold Your details for up to seven years after the expiry of Your policy, complaint and/or claims settlement. 

Your rights

Your personal data is protected by legal rights, which include Your rights to:

  • Object to Our processing of Your personal data.
  • Request that Your personal data is erased or corrected.
  • Request access to Your personal data and data portability.
  • Complain to the Information Commissioner’s Office, which regulates the processing of personal data. 

You can request to see what data We hold on You, there is no charge for this service. 

If You have any questions about Our privacy policy or the information We hold about You please contact Us. 

 

Important notice for Financial & Legal website users only

Our Data Protection – Privacy Notice has changed.  From the 25 May 2018, the following Privacy Notice is applicable:

Financial & Legal Insurance Company Limited will act as the Data Controller of the personal data you supply to us via our website.  We are committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Your personal data may be used by us for the purpose of providing you with information about our services and products. The lawful basis for the processing is that you have given your consent for us to do so.    The processing of your personal data may also be necessary to comply with any legal obligation we may have. The nature of the data processing is limited to the collection, recording and storage. 

What personal data we process

The personal data you have provided which may include: Your name, employer name, address, telephone numbers, email address and identifiers assigned to your computer or other internet connected device including your Internet Protocol (IP) address. 

How we process your personal data

We will not pass your information to any third parties outside of Financial & Legal, without your further consent. Your personal data will not be stored or shared outside of the EU.

How we protect your personal data
The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

Data Retention

We will retain your personal data for up to seven years from the time your consent is withdrawn. This is to ensure we comply with your request. 

Your rights

Your personal data is protected by legal rights, which include your rights to:

  • Object to our processing of your personal data.
  • Request that your personal data is erased or corrected.
  • Request access to your personal data and data portability.
  • Complain to the Information Commissioner’s Office, which regulates the processing of personal data. 

You can request to see what data we hold about you, there is no charge for this service.

If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way.

Continued use of the service will signify that you agree to any such changes.

How to contact Financial & Legal Insurance Company Limited
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to webenquiry@financialandlegal.co.uk